Thank you for visiting Find My Taxi. Please feel free to leave your details below and click on submit, we will get in touch with you and provide you with necessary support. It can be on new booking assistance, queries on booked trips, payment & refunds, sharing feedback, discuss partnership, etc., We are here to help you. Please do not forget to enter your mobile number and email address for quicker response. Have a great day!
Get In Touch
Call Support
Call Support is the classic and direct way to connect with our customer service team. When you dial our 24/7 hotline, a friendly representative will be there to assist you.
Here’s why you’ll love it:
1. Real-Time Interaction
Need immediate help? A phone call ensures instant communication. Whether you’re stuck at an unfamiliar location or have a specific query, our call support team is just a dial away.
2. Personalized Assistance
Our agents listen attentively, understand your situation, and provide tailored
solutions. Whether it’s booking a ride, resolving an issue, or answering questions, we’re here to make your experience smooth.
Email Support
Email Support offers a more asynchronous approach. Drop us an email at support@findmytaxi.uk, and we’ll get back to you promptly.
Here’s why it’s valuable:
– Detailed Queries
Sometimes, you need to explain things in detail. Email allows you to provide context, attach relevant documents, or share screenshots. Our support team carefully reviews your message and responds with precision.
– Trackable Conversations
Keep a record of your interactions. You’ll receive an email confirmation, making it easy to refer back to previous discussions. Plus, our team ensures timely responses, so you’re never left waiting.
Chat Support
Chat Support is a convenient way to interact with our team in real time.
Here’s why it’s valuable:
– Instant Assistance
When you’re on our web application,, click the chat icon, and you’ll be connected to a live agent. Ask questions, resolve issues, or get help with bookings – all without waiting on hold.
– Efficient Communication
Chat allows for quick back-and-forth exchanges. You can share details, receive instant responses, and even receive helpful links or instructions directly in the chat window.
Tech Support
Tech Support is your go-to resource for any technical issues related to our booking platform or any customer support modes.
Here’s how it works:
– App Troubleshooting
If you encounter glitches, login problems, or app-related queries, our tech support team is here to assist. Reach out via email at contactus@findmytaxi.com.
– Updates and Enhancements
We continuously improve our technology. If you have suggestions or need clarification on new features, our tech support experts are ready to guide you.
Frequently Asked Questions (FAQs)
– You can book a taxi through our website or through our customer support. Simply enter your pickup location, destination, and preferred date and time along with passenger and baggage information.
– We accept cash, credit/debit cards, paypal and stripe. Choose your preferred payment method during booking.
– Yes, all our drivers undergo thorough background checks and have valid licenses and insurance.
– We prioritize safety. Our vehicles are well-maintained, and our drivers follow strict safety protocols.
– Yes, we provide reliable airport transfer services. Book in advance or request one instantly.
– Visit our Driver Application page to apply and join our team.